Welcome to the Fuse Service Desk Portal
Your company's authorised requestors can raise an incident or service request via this support portal, or by using one of the contact methods shown on the right. For Major incidents, please contact the IT Service Desk via phone where possible.
Authorised requestors should use their Microsoft Work Account credentials to log in, with the "Sign in with Microsoft" option (after clicking "Sign in" above).
* Before raising a non-urgent ticket, please review our troubleshooting guide, which may be able to resolve your issue: Self-help Troubleshooting Guide .
For remote support, please download the Fuse Quicksupport app.
For new user requests, please see the following article: Office/Microsoft 365 New User Requests
For leaver requests, please see the following article: Office/Microsoft 365 Leaver Requests
( 0845 121 7766
º 09:00 - 17:00* Mon-Fri* UK time. The Service Desk is closed on Bank Holidays