Christmas/New Year Holidays, Service Desk Times 2024/2025

During the Christmas/New Year holiday period, the Fuse Service desk will be operating as follows:

  • Tuesday, December 24th: Open - AM Only*
  • Wednesday, December 25th: Closed (Christmas Day)
  • Thursday, December 26th: Closed (Boxing Day)
  • Friday, December 27th: Open*
  • Monday, December 30th: Open*
  • Tuesday, December 31st: Open*
  • Wednesday, January 1st: Closed (New Year's Day)
  • Thursday, January 2nd: Regular services resumes

*On these days, the service desk will be operating with a skeleton staff, and therefore will only be responding to high priority incidents.

For the period 16th December - 2nd January, a change request freeze will be in place. In addition, no patches will be released, and maintenance windows that would normally fall in this period will be not be used.

Merry Christmas and a Happy New Year to Everyone from Fuse!

 

 

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