Troubleshooting & Support Links

Most technology providers offer a support page for their products. These support pages commonly contain frequently asked questions, how-to guides and knowledgebases.

The most common issues relating to their services should be documented within these support pages.


It is recommended that you search for your issue(s) via these pages before logging a support ticket.


Please see the sections below, for access to these support resources:


Microsoft / Windows

Microsoft support search
Microsoft service status Check health of Microsoft services
Microsoft Teams help & learning
OneDrive troubleshooting Microsoft OneDrive Support
Outlook troubleshooting Microsoft Outlook Support
SharePoint help & learning
Wi-Fi connection issues Microsoft Wi-Fi Troubleshooter
Windows 10 built-in troubleshooter Windows 10 Troubleshooter

Windows updates troubleshooter

Windows Updates Troubleshooter


Web Browsers

Firefox support
Google Chrome support
Microsoft Edge support



Adobe Acrobat PDF help
iPhone support
Sage knowledgebase



Install a printer Install a printer in Windows 10 (
Troubleshooting 'Offline' printer Troubleshooting offline printer problems (
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