The Windows App is Microsoft’s new application used to access Azure Virtual Desktop (AVD).
It replaces the old Remote Desktop app, which is being retired.
It replaces the old Remote Desktop app, which is being retired.
Once you sign in, all AVD desktops and applications assigned to you will appear automatically.
1. Open the Windows App
- Click Start
- Type Windows App
- Open the app with the blue Windows logo
2. Sign in
On first launch:
- Click Sign in
- Enter your work email address
- Approve MFA (if prompted)
3. Access your AVD Desktop
After you sign in, the Windows App will load the main menu.
- On the left-hand side, click Devices.
This will open the page that displays all virtual desktops and applications available to you. - Once you are on the Devices page, you will see one or more tiles representing:
- Your AVD desktop(s)
- Any published apps your organisation has assigned to you
To open your virtual desktop, simply click on the desktop tile.
4. Disconnecting vs Signing Out
Sign out (Recommended at end of day)
Inside your AVD desktop:
- Open the Start Menu (inside the virtual desktop)
- Click your profile icon
- Select Sign out
Signing out safely closes all applications.
Disconnecting
Closing the Windows App window does NOT sign you out.
If you close the window or lose connection:
- Your session stays active
- Your apps continue running
- You can reconnect and continue where you left off
If you disconnected by accident, simply reopen the Windows App and click your desktop to reconnect.