Christmas/New Year Holidays, Service Desk Times 2020/2021

During the Christmas/New Year holiday period, the Fuse Service desk will be operating as follows:

  • Thursday, December 24th: AM Only (Christmas Eve)
  • Friday, December 25th: Closed (Christmas Day)
  • Monday, December 28th: Closed (Boxing Day Bank Holiday)
  • Tuesday, December 29th: Open*
  • Wednesday, December 30th : Open*
  • Thursday, December 31st: Open* (New Years Eve)
  • Friday, January 1st: Closed (New Years Day)
  • Monday, January 4th: Regular services resume

* The service desk will be responding to high priority incidents only on these days

For the period 16th December - 4th January, a change request freeze will be in place. In addition, no patches will be released, and maintenance windows that would normally fall in this period will be not be used.

Merry Christmas and a Happy New Year to Everyone from Fuse!



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