How to log in to shared mailbox

This article will guide you through the steps to log in to a shared mailbox using Outlook desktop. By following these instructions, you’ll be able to efficiently access and manage shared mailbox without needing a separate password or login.

Prerequisite: You must already have read and manage access to shared mailbox

  1. Click “file” in the top left corner > Select “Add Account”.
  2. In the window that pops up, under email address enter the shared mailbox email address and press connect.
  3. Another window will pop up asking you to enter password, on this page you will select “Sign in with another account”.
  4. Enter your email and password to login.
  5. Another window will pop up with the message "Account successfully added"
  6. Restart your Outlook.

NOTE: If you see the email of the shared mailbox being displayed instead of the name, you have done it correctly.

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk