This article will guide you through the steps to log in to a shared mailbox using Outlook desktop. By following these instructions, you’ll be able to efficiently access and manage shared mailbox without needing a separate password or login.
Prerequisite: You must already have read and manage access to shared mailbox
- Click “file” in the top left corner > Select “Add Account”.
- In the window that pops up, under email address enter the shared mailbox email address and press connect.
- Another window will pop up asking you to enter password, on this page you will select “Sign in with another account”.
- Enter your email and password to login.
- Another window will pop up with the message "Account successfully added"
- Restart your Outlook.
NOTE: If you see the email of the shared mailbox being displayed instead of the name, you have done it correctly.