Quick Assist is a tool that allows you to get help with your computer remotely. Simply follow the steps below to connect with someone who can assist you.
- Search for Quick Assist
Type "Quick Assist" in the Windows search bar and click on the app to open it. - Enter the Code
When Quick Assist opens, you’ll see two sections: Get assistance and Give assistance. Under the Get assistance section, enter the code you were given by the helper. - Click 'Submit'
After entering the code, click Submit to proceed. - Allow Screen Sharing
A window will pop up asking if you want to allow screen sharing. Click Allow to grant permission. -
End the Session
Once the issue is resolved, you or the receiver can end the Quick Assist session by clicking the Leave button within the app.