Some types of request will require you to submit a request via our service desk portal to prove your identity. Likewise, when viewing any of our attachments on the ticket you will need to log in as and additional step to protect the data we share with you. To log in or to submit tickets, follow the below instructions:
Logging in:
- Head over to: Fuse Collaboration - Service Desk Portal
- At the top-right, press “Sign in”
Submitting a ticket:
- At the top-right, press “Submit a Request”
- If you have already been to our portal, you may proceed directly to the request form, if this is your first time, you will be prompted to log in:
4. Once signed in, you will be taken to the request form page:
5. Fill out and share the following information:
- Subject
- Description
- Any screenshots or files attached
If this sign in method does not work, please do not hesitate to contact us via email, servicedesk@fusecollaboration.com to re-new your access.