24/01/19, 09:17 - Outlook/Exchange Connectivity Problems

Microsoft have reported the following service degradation, as of 09:17, 24/01/19:

Title: Can't access email

User Impact: Users may be unable to connect to the Exchange Online service.

Current status: We've determined that a subset of mailbox database infrastructure became degraded, causing impact. We're identifying the next troubleshooting steps to remediate impact.

Scope of impact: Impact is specific to users who are served through the affected infrastructure.

Next update by: Thursday, January 24, 2019, at 11:00 AM UTC

Administrators can use their admin control panel to view the latest status updates: https://admin.microsoft.com/Adminportal/Home?source=applauncher#/servicehealth

Other sources: https://downdetector.co.uk/problems/office-365/map/


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